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Frequently Asked Questions
  1. Credit Card: If your card has been lost, stolen or damaged, call us immediately at 1-800-432-3117. Go to chase.com/customerservice for call center hours.
  2. Personal Banking: If your card has been lost, stolen or damaged, call us immediately at 1-800-935-9935.
People also ask
Credit Card: If your card has been lost, stolen or damaged, call us immediately at 1-800-432- 3117. Go to chase.com/customerservice for call center hours.
Need a replacement card? ; Step one After signing in to the Chase Mobile® app, tap the credit card you want to replace or the checking account for a debit card
If your card has been lost, stolen or damaged, call us immediately on the Chase customer support number available in your wallet or on one of these numbers.