Set up and manage mobile access for your users
WEBExchange ActiveSync, which is turned on by default, turns on mobile access for Windows Phone, Apple iPhone and iPad, Android phones, and BlackBerry devices. For BlackBerry devices, when you use Exchange ActiveSync, the only thing users will be able to do is send and receive email.
Exchange ActiveSync policies for managing devices in Office 365
WEBFollow the guidance here to set up Exchange ActiveSync policies in Microsoft 365 admin center to perform common device management tasks, such as: Set device access rules. Create mobile mailbox device policies. Allow, block, wipe, or delete mobile devices. View reports about devices. In this topic.
Outlook Desktop Exchange ActiveSync connections stopped …
WEBFeb 29, 2024 · After updating to Version 2401 Build 17231.20182 Outlook stops connecting when using the Exchange ActiveSync (EAS) protocol. STATUS: FIXED. This issue is fixed in Outlook Desktop Version 2402 Build 17328.20068 and higher. To install the update right away select File > Office Account > Update Options > Update Now.
Calendar items aren't synced when you use Exchange ActiveSync on …
WEBDescribes an issue that prevents Calendar items from being synced correctly when you use Exchange ActiveSync on a mobile device in an Exchange Server 2013 environment. Provides a resolution.
A mobile device intermittently can't connect to Exchange Online
WEBWhen you try to sync a mobile device that's using Microsoft Exchange ActiveSync (EAS) with Microsoft Exchange Online in Microsoft Office 365, your device can't connect. Depending on your device, you may get one of the following error messages: Cannot Get Mail. The connection to the server failed. Cannot Get Mail.
Instance of calendar appointment is missing or duplicated on ActiveSync ...
WEBSymptoms. When a user syncs a mailbox on an iOS device with a Microsoft Exchange ActiveSync client, the calendar on the device may be missing one or more appointments. These appointments are available when you view the calendar from Outlook or Outlook Web App (OWA).
Unable to connect using Exchange ActiveSync due to Exchange …
WEBDescription: Exchange mailbox Server response timeout: Server: [mail.contoso.com] User: [user@contoso.com]. Exchange ActiveSync Server failed to communicate with the Exchange mailbox server in a timely manner. Verify that the Exchange mailbox Server is working correctly and is not overloaded. Event Source: Server ActiveSync.
Mobile devices options in Outlook on the web - Microsoft Support
WEBIf you’ve configured a new device and can't see it in the list, check the Exchange ActiveSync settings on the device. From the Mobile devices page in Outlook.com, view all the devices that you're currently syncing with your mailbox and perform different actions to manage your devices.
Exchange ActiveSync device doesn't keep messages for 30 days …
WEBYou configure an Exchange ActiveSync device to keep messages for 30 days. On the initial sync, 30-day-old messages are available. However, the next day, you notice that the oldest items have been removed. The oldest item is now less than 30 days old. Resolution. To fix this issue, install Cumulative Update 11 for Exchange Server 2013. Status
FIX: ActiveSync device unresponsive until sync process is …
WEBSymptoms. In a Microsoft Exchange Server 2013 environment, when you try to sync your email messages on an ActiveSync device, the device may receive several Ping.FHSyncRequired replies several times a day. This causes the device to become unresponsive until the sync process is complete.
[ARCHIVED] Current issues with Microsoft Exchange ActiveSync and …
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