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    Double-click ActiveSync: Report [Top 20] from the Library. Select the exclamation point icon to execute the query. These results must be analyzed to determine what type of traffic users are sending to the Exchange server (s). To determine device traffic, analyze the device activity using the associated Log Parser query.
    The ActiveSync client may have encountered errors while attempting to communicate with the Exchange server. Now we need to determine where these errors originated. We will start by checking the IIS logs on the Client Access Server.
    To do this, follow these steps: Open the Exchange Management Shell. This will send the ActiveSync mailbox log to the specified email address for analysis. Additional information on mailbox logging can be found here. Download MailboxLogParser and extract the files. Launch the utility by opening MailboxLogParser.exe.
    You did not find any HTTP errors, so you should find a status code for the ActiveSync response. You can use the Fiddler trace locate these responses. To do this, follow these steps: Open the Fiddler trace. Go to the Edit menu and select Find Sessions. Enter ActiveSync and select Find Sessions. Review the Body column and look for small values.
  3. WEBFeb 7, 2014 · To assist you in troubleshooting EAS issues in your organization, we just released the Exchange ActiveSync Guided Walkthrough (GWT). You can use this walkthrough for troubleshooting …

  4. WEBFeb 21, 2023 · ActiveSync is a client protocol that lets users synchronize their Exchange mailbox with a mobile device. By default, ActiveSync is enabled on new user mailboxes. Disabling ActiveSync on a mailbox …

  5. WEBFeb 7, 2012 · This article explains how mobile devices connect to Exchange Online (Office 365) service and how the connectivity may be impacted if the device does not support certain Exchange ActiveSync (EAS) protocol …

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